Teaming (Operation Provide Comfort)

Course Type: Case Study


By the end of this case study session, participants will demonstrate a comprehensive understanding of the accidental shootdown incident in Iraq in April 1994, as presented in the Harvard Business School case study, ‘Friendly Fire'. The challenges and opportunities of complex operating models are analyzed, including matrixed, geographically dispersed, cross-cultural, and newly formed teams. This course offers a deep exploration of key behaviors, situations, team communication, and multiple leadership styles, ranging from command and control to empowerment, enabling participants to critically evaluate and apply these styles in real-world contexts.

Objectives

  • To develop and strengthen your leadership skills across normal and abnormal conditions

  • To increase comprehension of influencing in a matrixed operating model

  • To gain insights into the differences between leadership strategy and execution through the case study of Operation Provide Comfort

Content

  • Operation Provide Comfort case study analysis

  • Leadership styles and situations

  • Motive Theory and influencing across a complex organization

  • Keynote Speaker - former US Airforce F-16 Fighter Pilot